Process Improvement Presentation

Unit Outcomes addressed in this assignment:

• Discuss methods for evaluating quality of services in healthcare settings.
• Explain the importance of measuring business performance and quality.
• Use basic tools for measuring business performance and quality.
• Identify and address any inequities in access to services due to health disparities.
• Explain how to ensure diversity, equity, and inclusion initiatives and principles are considered during continuous quality improvement efforts.

For this Assignment, you will identify a process within your organization (or a fictional organization) that would benefit from a process improvement effort and, using PowerPoint, document the process of reviewing and improving the policy to ensure consistency with your organization’s diversity, equity, and inclusion policies and goals.

Your PowerPoint presentation must include a detailed summary of two different methods of quality measurement used by a healthcare organization and how the methods may be used to improve organizational effectiveness. Choose one method to review and improve upon a process within your organization. You should include slides documenting the current process flow and the final process flow after you have evaluated and updated the process using your chosen method. Be sure to include a slide explaining how your improvements ensure consistency with your organization’s diversity, equity, and inclusion policies and goals.